At T2 Crafts we strive to ensure our customers are 100% satisfied with the product they have purchased from us. If for any reason, you are not satisfied with the order you have received, please contact us and our team will assist you right away. We are pleased to offer easy returns or exchanges within 7 days of purchase.
1) We accept return requests within 7 days of item delivery.
2) All returns must be in new condition with all tags attached and unused. Please note that all items purchased on sale are considered Final Sale and can not be returned or exchanged.
3) Contact our customer service team about your return by email or contact form. In your correspondence, please make sure to include the:
- First and Last Name of the Purchaser
- Reason for Return
- Order Number (This can be found in your original order confirmation email!)
- What item(s) are being returned
4) Next, place your order number on the outside of your return package. This step is important! We can't accept any returns without an order number on the package.
5) Finally, please send your return to us using a trackable mailing method (such as UPS, FedEx, etc.). Please note that we are not responsible for goods that get lost in transit if a trackable method is not used! Once your return is received and inspected, we will notify you of the approval or rejection of your return. If approved, then your return will be processed within 3-5 business days.
*The price of return shipping is the full responsibility of the customer.
Still not sure on our returns policy? Drop us a message!